openSUSE Security Update: Security update for otrs______________________________________________________________________________

Announcement ID:    openSUSE-SU-2018:3005-1
Rating:             moderate
References:         #1103800 #1109822 #1109823 
Cross-References:   CVE-2018-14593 CVE-2018-16586 CVE-2018-16587
                   
Affected Products:
                    openSUSE Leap 15.0
                    openSUSE Backports SLE-15
______________________________________________________________________________

   An update that fixes three vulnerabilities is now available.

Description:

   This update for otrs to version 4.0.32 fixes the following issues:

   These security issues were fixed:

   - CVE-2018-16586: An attacker could have sent a malicious email to an OTRS
     system. If a logged in user opens it, the email could have caused the
     browser to load external image or CSS resources (bsc#1109822).
   - CVE-2018-16587: An attacker could have sent a malicious email to an OTRS
     system. If a user with admin permissions opens it, it caused deletions
     of arbitrary files that the OTRS web server user has write access to
     (bsc#1109823).
   - CVE-2018-14593: An attacker who is logged into OTRS as an agent may have
     escalated their privileges by accessing a specially crafted URL
     (bsc#1103800).

   These non-security issues were fixed:

   - fixed permissions file @OTRS_ROOT@/var/tmp -> @OTRS_ROOT@/var/tmp/
   - ACL for Action AgentTicketBulk were inconsistent.


Patch Instructions:

   To install this openSUSE Security Update use the SUSE recommended installation methods
   like YaST online_update or "zypper patch".

   Alternatively you can run the command listed for your product:

   - openSUSE Leap 15.0:

      zypper in -t patch openSUSE-2018-1106=1

   - openSUSE Backports SLE-15:

      zypper in -t patch openSUSE-2018-1106=1



Package List:

   - openSUSE Leap 15.0 (noarch):

      otrs-4.0.32-lp150.2.3.1
      otrs-doc-4.0.32-lp150.2.3.1
      otrs-itsm-4.0.32-lp150.2.3.1

   - openSUSE Backports SLE-15 (noarch):

      otrs-4.0.32-bp150.3.3.1
      otrs-doc-4.0.32-bp150.3.3.1
      otrs-itsm-4.0.32-bp150.3.3.1


References:

   https://www.suse.com/security/cve/CVE-2018-14593.html
   https://www.suse.com/security/cve/CVE-2018-16586.html
   https://www.suse.com/security/cve/CVE-2018-16587.html
   https://bugzilla.suse.com/1103800
   https://bugzilla.suse.com/1109822
   https://bugzilla.suse.com/1109823

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