It was discovered that otrs2, the Open Ticket Request System, does not properly sanitise user-supplied data that is used on SQL queries. An attacker with a valid agent login could exploit this issue to craft SQL queries by injecting arbitrary SQL code through manipulated URLs.

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Debian Security Advisory DSA-2733-1                   This email address is being protected from spambots. You need JavaScript enabled to view it.
http://www.debian.org/security/                      Salvatore Bonaccorso
August 02, 2013                        http://www.debian.org/security/faq
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Package        : otrs2
Vulnerability  : SQL injection
Problem type   : remote
Debian-specific: no
CVE ID         : CVE-2013-4717

It was discovered that otrs2, the Open Ticket Request System, does not
properly sanitise user-supplied data that is used on SQL queries. An
attacker with a valid agent login could exploit this issue to craft SQL
queries by injecting arbitrary SQL code through manipulated URLs.

For the oldstable distribution (squeeze), this problem has been fixed in
version 2.4.9+dfsg1-3+squeeze4. This update also provides fixes for
CVE-2012-4751, CVE-2013-2625 and CVE-2013-4088, which were all fixed for
stable already.

For the stable distribution (wheezy), this problem has been fixed in
version 3.1.7+dfsg1-8+deb7u3.

For the testing distribution (jessie), this problem has been fixed in
version 3.2.9-1.

For the unstable distribution (sid), this problem has been fixed in
version 3.2.9-1.

We recommend that you upgrade your otrs2 packages.

Further information about Debian Security Advisories, how to apply
these updates to your system and frequently asked questions can be
found at: http://www.debian.org/security/

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