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Debian 8: DLA-2053-1 Severe Access Vulnerability in OTRS2 Software

debian lts
Calendar Grey January 1, 2020
Dist Debian Esm H88
Urgent security patch for otrs2 (3.3.18-1+deb8u12) issued to fix unauthorized access to tickets. Upgrade is advised.
An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, which are in the queue where attacker doesn’t have permissions
Topics%20covered

Topics Covered

security advisory debian otrs2 ticket access agent permissions

Summary

For Debian 8 "Jessie", this problem has been fixed in version
3.3.18-1+deb8u12.

We recommend that you upgrade your otrs2 packages.

Further information about Debian LTS security advisories, how to apply
these updates to your system and frequently asked questions can be
found at: https://wiki.debian.org/LTS


Severity
critical
Lowest
Low
Medium
High
Critical

Package: otrs2
Version: 3.3.18-1+deb8u12
CVE ID: CVE-2019-18179
Debian Bug: 945251

Topics%20covered

Topics Covered

security advisory debian otrs2 ticket access agent permissions

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