Singer said there's a "horrible truth" about firewalls: they have performance problems, are vulnerable to cascade failures and changing one rule on the network can open up a security hole someplace else. He said a fellow IT professional once conducted a routine firewall test and found several ports wide open. But perhaps the biggest problem of all is that users inside the firewall can't be trusted. "Firewalls can't protect you from what users are doing inside the company," Singer said. "If I want to steal from a bank, I won't try to punch through their firewall. I'll get a job in the mailroom."
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