A vulnerability has been discovered in the Open Ticket Request System, which can be exploited by malicious users to disclose potentially sensitive information. An attacker with a valid agent login could manipulate URLs in the ticket

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Debian Security Advisory DSA-2696-1                   This email address is being protected from spambots. You need JavaScript enabled to view it.
http://www.debian.org/security/                         Giuseppe Iuculano
May 29, 2013                           http://www.debian.org/security/faq
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Package        : otrs2
Vulnerability  : privilege escalation
Problem type   : remote
Debian-specific: no
CVE ID         : CVE-2013-3551

A vulnerability has been discovered in the Open Ticket Request System,
which can be exploited by malicious users to disclose potentially
sensitive information.
An attacker with a valid agent login could manipulate URLs in the ticket
split mechanism to see contents of tickets and they are not permitted to
see.

The oldstable distribution (squeeze), is not affected by this issue.

For the stable distribution (wheezy), this problem has been fixed in
version 3.1.7+dfsg1-8+deb7u1.

For the testing distribution (jessie), this problem has been fixed in
version 3.2.7-1.

For the unstable distribution (sid), this problem has been fixed in
version 3.2.7-1.

We recommend that you upgrade your otrs2 packages.

Further information about Debian Security Advisories, how to apply
these updates to your system and frequently asked questions can be
found at: http://www.debian.org/security/

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