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Debian: DSA-2696-1 Critical OTRS2 Remote Access Flaw Severity: Critical

debian
Calendar Grey May 29, 2013
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Debian DSA-2697-1 outlines significant security patch for OTRS2 addressing critical privilege escalation flaw.
A vulnerability has been discovered in the Open Ticket Request System, which can be exploited by malicious users to disclose potentially sensitive information

Summary

A vulnerability has been discovered in the Open Ticket Request System,
which can be exploited by malicious users to disclose potentially
sensitive information.
An attacker with a valid agent login could manipulate URLs in the ticket
split mechanism to see contents of tickets and they are not permitted to
see.

The oldstable distribution (squeeze), is not affected by this issue.

For the stable distribution (wheezy), this problem has been fixed in
version 3.1.7+dfsg1-8+deb7u1.

For the testing distribution (jessie), this problem has been fixed in
version 3.2.7-1.

For the unstable distribution (sid), this problem has been fixed in
version 3.2.7-1.

We recommend that you upgrade your otrs2 packages.

Further information about Debian Security Advisories, how to apply
these updates to your system and frequently asked questions can be
found at: http://www.debian.org/security/



Severity
critical
Lowest
Low
Medium
High
Critical

Package: otrs2
CVE ID: CVE-2013-3551

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