Thorsten Eckel of Znuny GMBH and Remo Staeuble of InfoGuard discovered a privilege escalation vulnerability in otrs2, the Open Ticket Request System. An attacker with valid OTRS credentials could access and manipulate ticket data of other users via the GenericInterface, if a

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Debian Security Advisory DSA-3124-1                   This email address is being protected from spambots. You need JavaScript enabled to view it.
http://www.debian.org/security/                      Salvatore Bonaccorso
January 10, 2015                       http://www.debian.org/security/faq
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Package        : otrs2
CVE ID         : CVE-2014-9324

Thorsten Eckel of Znuny GMBH and Remo Staeuble of InfoGuard discovered
a privilege escalation vulnerability in otrs2, the Open Ticket Request
System. An attacker with valid OTRS credentials could access and
manipulate ticket data of other users via the GenericInterface, if a
ticket webservice is configured and not additionally secured.

For the stable distribution (wheezy), this problem has been fixed in
version 3.1.7+dfsg1-8+deb7u5.

For the upcoming stable distribution (jessie), this problem has been
fixed in version 3.3.9-3.

For the unstable distribution (sid), this problem has been fixed in
version 3.3.9-3.

We recommend that you upgrade your otrs2 packages.

Further information about Debian Security Advisories, how to apply
these updates to your system and frequently asked questions can be
found at: https://www.debian.org/security/

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