In addition to turning the Internet into a worldwide surveillance platform, the NSA has surreptitiously weakened the products, protocols, and standards we all use to protect ourselves. By doing so, it has destroyed the trust that underlies the Internet. We need that trust back.
Trust is inherently social. It is personal, relative, situational, and fluid. It is not uniquely human, but it is the underpinning of everything we have accomplished as a species. We trust other people, but we also trust organizations and processes. The psychology is complex, but when we trust a technology, we basically believe that it will work as intended.

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