If enterprises are having problems protecting their customers' privacy, it's because of the same nagging issues facing IT security in general -- a lot of technology solutions attack only part of the problem, and few IT vendors build products with privacy . . .
If enterprises are having problems protecting their customers' privacy, it's because of the same nagging issues facing IT security in general -- a lot of technology solutions attack only part of the problem, and few IT vendors build products with privacy in mind. That was the conclusion of at least some of the privacy and technology experts at a U.S. Federal Trade Commission (FTC) workshop Wednesday on how enterprises can better protect consumer privacy. While many participants in the day-long workshop called for a combination of technology, training and industry procedures to better protect privacy, a few rapped the technology community for selling "snake oil" privacy solutions or building products with an "enormous lack of accountability" for privacy and security problems.

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