Employee misuse of corporate e-mail has been a source of liability for numerous organizations, and many are now moving to develop policies that define appropriate usage. Businesses are also increasingly adopting policies to ensure that government regulations are met, sensitive business . . .
Employee misuse of corporate e-mail has been a source of liability for numerous organizations, and many are now moving to develop policies that define appropriate usage. Businesses are also increasingly adopting policies to ensure that government regulations are met, sensitive business data is secure and customer privacy is protected.

Below, in no particular order, are the top 10 things IT policy-makers should consider when developing corporate e-mail policies.

One of a company's paramount concerns when developing a corporate e-mail policy should be to explicitly define what constitutes acceptable use of the organization's e-mail system. The policy should clearly state whether personal use is permitted, and if so, how much (number of e-mail messages, percentage of hours in the office, etc.). If employees are granted personal use, steps should be taken to outline what types of correspondence and content will be considered unacceptable or offensive.

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