For all the pro-Web services enthusiasm here at Forrester's conference, serious security-and trust-related concerns emerged as a common theme. Citing worries about investing trust in third-party identity providers such as RSA and VeriSign, conference attendees and speakers at the conference . . .
For all the pro-Web services enthusiasm here at Forrester's conference, serious security- and trust-related concerns emerged as a common theme. Citing worries about investing trust in third-party identity providers such as RSA and VeriSign, conference attendees and speakers at the conference on Monday and Tuesday focused on security standards and issues, with PKI (public key infrastructure) surfacing as one of the most significant hurdles to enterprise Web services adoption.

"The trouble with PKI is it slows down [transaction] performance," noted an executive from a large financial services provider, who asked not to be named. Directing her comments at an executive from VeriSign during informal discussions, the executive said third-party identity providers can slow down Web transactions to the point where service providers risk losing online customers.

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