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Effective Network Troubleshooting Through The OSI Model Approach

General Esm H446
Gideon T. Rasmussen writes, "The most efficient manner to troubleshoot a network issue is to approach it in a systematic way. Start by gathering background information; then troubleshoot following the Open System Interconnection (OSI) networking model." . . . Gideon T. Rasmussen writes, "The most efficient manner to troubleshoot a network issue is to approach it in a systematic way. Start by gathering background information; then troubleshoot following the Open System Interconnection (OSI) networking model.

It is critical to obtain a complete picture of the issue. Carefully consider how the problem manifests itself. For example, does it apply to inbound traffic, outbound traffic or both?"