Meet Lynette, a seemingly super-charged IT supervisor. Her assigned turf is network administration, but she is often the first to pitch in on special projects, can habitually be found providing requested extra staff guidance and generally sets a highly motivated personal example within her unit. Thus, Lynette routinely displays certain highly desirable leadership characteristics which add more value to, and have greater impact on, unit performance and outcomes. Lynette is a value-added leader similar to several you can likely identity within your own organization.