Instant Headache: Insecurities with Instant Messenger
"I was shocked at the number of people using it and the amount of productivity lost to it," says Klein, the fiber-optic networking company's information security manager (see "Management, Not Banishment").
IM is everywhere--desktops, PDAs, cellphones, pagers, etc. According to a recent Jupiter Media Metrix report, more than 81 million Internet users--mostly SOHO users--use some form of IM. The Gartner Group predicts that 70 percent of enterprise employees will use some form of free IM solution--authorized or not--by 2003. IDC estimates that more than 229 million workers around the world will use IM to do their jobs by 2005.